Privacy Policy

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We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our catering services.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number, and other contact details you provide when making an inquiry or booking.
• Payment Information: Billing address and payment details required for processing transactions.
• Event Information: Details about your event, including location, date, and dietary requirements.
• Website Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages viewed (via cookies and analytics tools).

2. How We Use Your Information

We use your data for the following purposes:

• To respond to inquiries and provide quotes for our services.
• To process bookings and manage event logistics.
• To communicate important updates, including changes to services or policies.
• To improve our website and customer experience.
• To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your information with trusted partners, such as:

• Payment processors to handle transactions securely.
• Suppliers or staff involved in delivering your event.
• Legal authorities if required by law.

4. Data Security

We implement industry-standard measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under UK data protection laws, you have the following rights:

• Access: Request a copy of your personal data.
• Correction: Ask us to update or correct your information.
• Erasure: Request the deletion of your data, subject to legal obligations.
• Restriction: Limit how we process your data in certain situations.
• Objection: Opt-out of certain data uses, such as direct marketing.
• Data Portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us using the details below.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device. You can manage or disable cookies through your browser settings. 

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

hello@sulstons.co.uk

By using our website or services, you agree to this Privacy Policy. Thank you for trusting [Your Catering Company Name].